FAQ

✨ FAQ Section for Petite & Sassy

1. What types of products do you offer?

At Petite & Sassy, we specialize in custom kids’ apparel, personalized sweatshirts, embroidered t-shirts, monogrammed aprons, and holiday outfits. We also create sports-fan wear and seasonal designs perfect for game days, school spirit, and family celebrations.

2. Can I personalize or monogram my order?

Yes! Most of our products can be personalized with names, initials, team colors, or special designs. Look for the customization options on each product page, or contact us if you’d like a unique design. Personalized kids’ clothing makes the perfect gift for birthdays, holidays, and sports events.

3. What sizes do you carry?

We carry a wide range of kids’ clothing sizes from toddlers to teens. Many items are also available in adult sizes, so you can create matching family sets. Detailed size charts are included on each product page to help you select the perfect fit.

4. How long does it take to receive my order?

Since each piece is handmade and customized, orders typically ship within 5–7 business days. Delivery times vary depending on your location and the shipping method selected during checkout. For rush orders, please get in touch with us before placing your order.

5. Do you offer returns or exchanges?

Because our products are personalized, we cannot accept returns on custom orders. However, if your item arrives with an error on our part, we will be happy to replace it. Please reach out within 7 days of receiving your order.

6. What materials are your clothes made from?

We use premium cotton blends, soft fleece, and high-quality embroidery threads to ensure comfort, durability, and style. Our sweatshirts and tees are made to withstand everyday wear while keeping kids cozy and stylish.

7. Do you create seasonal or holiday designs?

Absolutely! Petite & Sassy is known for seasonal and holiday collections like Halloween ghost sweatshirts, Christmas monogrammed pajamas, Easter tees, and back-to-school spirit wear. Limited-edition drops are released throughout the year—sign up for our newsletter to be the first to know.

8. Do you take custom bulk orders for teams or events?

Yes! We love working with sports teams, schools, and special events. Whether you need custom embroidered sweatshirts for a cheer squad, matching family holiday outfits, or spirit wear for your child’s sports team, we can create bulk orders with personalized designs.

9. How should I care for my embroidered or personalized items?

To keep your embroidered sweatshirts and personalized tees looking their best, we recommend:

  • Washing inside out in cold water.

  • Using gentle cycle.

  • Avoiding bleach and harsh detergents.

  • Line drying or tumble dry low.

10. How can I contact Petite & Sassy?

You can reach us anytime through our Contact page on petiteandsassy.com or by emailing us directly. We aim to respond within 24 hours and are happy to help with sizing, personalization requests, or order questions.